Support update: February 7th, 2012:
Sorry everyone, haven't made it back to phones until tonight since January 23rd. Many personal issues arrived and there is no one else to cover
me at the moment. I received over 70 voiceamils since January 23rd, and I am working on returning them starting tomorrow evening.
We should be returning to normal support hours very soon, I will annouce more details as they become available.
-Carl
Support disclaimer:
Support is very limited, and even during open support hours calls may be forwarded to voice mail. This will especially happen during system outages.
Eskimo is only staffed by one individual at part time only. This is due to personal problems Robert Dinse has encountered. These limited hours are only
temporary. Messages will be returned in the order that they are receieved. All messages as a result of a server outage will not be responded to. This
is due to the staffing limitations right now, and the volume of messages that are received when a server is down. Please view, or subscribe to the system outages for information on server outages, thank you.
Reach a real person when you call Eskimo North's customer support line.
(800) 246-6874
Real interactive personal assistance, no scripts, no phone trees.
Eskimo North is a full-service ISP with discount ISP pricing.
Eskimo North, Inc. Postal Mail: P.O. Box 55816
Shoreline, WA 98155-0816 Telephone: (206) 812-0051 Toll Free: (800) 246-6874 Fax: (206) 812-0054 E-Mail:support@eskimo.com
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